Getting Started with Gabnet 365

Quick start guide for management and new users

Document Audience: New Managers, Department Heads, System Administrators
Last Updated: June 4, 2026

---

Table of Contents

1. Welcome
2. First Login
3. Understanding Your Dashboard
4. Key Concepts
5. Common Tasks by Role
6. Getting Help
7. Next Steps

---

Welcome

Welcome to Gabnet 365, your comprehensive business management platform. This guide will help you get started quickly and make the most of the system's capabilities.

What Gabnet 365 Does

Gabnet 365 centralizes management of:

• Dashboard — KPIs and alerts
• Sales — orders, returns, receipts
• Rentals — equipment contracts
• Services — tickets and maintenance
• Inventory — stock and transfer requests
• Products — catalog and pricing
• Spare Parts — dismantling requests
• Customers and Suppliers
• Users — accounts and permissions
• Purchase Orders — procurement
• Employees — HR, payroll, performance
• Reports — analytics (Admin)
• Settings — roles, locations, departments, exchange rates

System Requirements

Access Gabnet 365 from:

• Desktop/Laptop (Windows, macOS, Linux)
• Tablet (iPad, Android)
• Smartphone (iOS, Android)

Recommended Browser:

• Google Chrome (best performance)
• Microsoft Edge
• Mozilla Firefox
• Safari (macOS/iOS)

Internet Connection:

• Minimum: 1 Mbps
• Recommended: 5 Mbps or higher

---

First Login

Accessing the System

1. Open your web browser
2. Navigate to your organization URL (configured as NEXT_PUBLIC_SITE_URL, e.g. https://your-domain.com)
3. Sign in at /signin
4. System Owners are routed to /system; business users are routed to /dashboard
5. Optional flows: /change-password (password update)

Bootstrap System Owner (first-time setup)

On a fresh database, create the platform System Owner account from the API project:

1. Add these values to api/.env:
   • SYSTEM_OWNER_EMAIL — login email for the platform owner
   • SYSTEM_OWNER_PASSWORD — initial password (minimum 6 characters)
2. From the api folder, run:

pnpm seed:system-owner

1. Sign in at /signin with that email and password. You will be routed to /system.

The script is idempotent: if a System Owner already exists, it exits without creating a duplicate. Optional env vars: SYSTEM_OWNER_FIRST_NAME, SYSTEM_OWNER_LAST_NAME, SYSTEM_OWNER_PHONE, SYSTEM_OWNER_DEPARTMENT.

Business Onboarding

New businesses are created by the System Owner from /system/businesses/new. The onboarding flow creates the business tenant, default tenant roles, the first tenant Admin, and optionally the first location. After that, the tenant Admin completes business setup inside /dashboard.

Login Credentials

Initial Setup:

• Your email address serves as your username
• You will receive a temporary password via email
• You'll be prompted to change it on first login

Password Requirements:

• Minimum 8 characters
• Include uppercase and lowercase letters
• Include at least one number
• Include at least one special character

First Login Steps

1. Enter your email address
2. Enter temporary password
3. Click "Sign In"
4. System prompts for password change
5. Create new secure password
6. Confirm new password
7. Click "Update Password"
8. Welcome to Gabnet 365!

---

Understanding Your Dashboard

Dashboard Layout

When you first log in, you see the Dashboard - your command center.

Top Section:

• Welcome message with your name
• Current date and time
• Main navigation menu
• Notification bell (alerts)
• User profile menu

Summary Cards (4 main sections):

1. Inventory Card

• Total inventory items
• Total value (cost/retail/wholesale)
• Items needing attention
• Quick action button

2. Sales Card

• Today's sales
• Weekly sales
• Monthly sales
• Quick action button

3. Services Card

• Open tickets
• Completed tickets
• Average resolution time
• Quick action button

4. Rentals Card

• Active rentals
• Monthly revenue
• Expiring contracts
• Quick action button

Charts & Visualizations:

• Sales trends over time
• Service ticket status
• Inventory distribution

Alerts Section:

• Critical issues requiring attention
• Overdue payments
• Low stock warnings
• High-priority service tickets

What You See Depends on Your Role

Admin: Full visibility across all locations and data
Manager: Department/location-focused view
Supervisor: Team and location-specific data
User: Personal performance and assigned tasks

---

Key Concepts

1. Multi-Location Operations

Gabnet 365 supports multiple business locations:

• Warehouses
• Retail stores
• Service centers

Benefits:

• Track inventory by location
• Compare location performance
• Transfer stock between locations
• Consolidated reporting

Your Access:

• Non-admin users typically see only assigned location
• Managers may see multiple locations
• Admins see all locations

2. Role-Based Access

Your role determines what you can see and do:

Learn more: User Roles Guide

3. Real-Time Updates

Data in Gabnet 365 is real-time:

• Sales immediately update inventory
• Dashboard refreshes automatically
• Changes visible to all users instantly
• No waiting for batch processing

4. Audit Trail

Every action is logged:

• Who performed the action
• What was changed
• When it occurred
• Why (reason codes where applicable)

Benefits:

• Accountability
• Compliance
• Troubleshooting
• Performance tracking

---

Common Tasks by Role

For Admins

Initial Setup:

1. ✅ Review system settings
2. ✅ Create location records
3. ✅ Set up product categories
4. ✅ Create user accounts for managers
5. ✅ Configure permissions

Daily Tasks:

• Monitor system health
• Review audit logs
• Manage user accounts
• Support users with access issues

Weekly Tasks:

• User access review
• System performance check
• Backup verification

For Managers

First Week:

1. ✅ Explore all modules
2. ✅ Review existing data
3. ✅ Understand reports available
4. ✅ Create user accounts for your team
5. ✅ Set departmental goals

Daily Tasks:

• Review dashboard for critical alerts
• Monitor sales performance
• Check service ticket status
• Address overdue customer payments

Weekly Tasks:

• Sales trend analysis
• Inventory level review
• Team performance review
• Goal progress tracking

Monthly Tasks:

• Monthly business review
• Budget vs. actual analysis
• Strategic planning
• Team recognition

For Supervisors

First Day:

1. ✅ Complete system training
2. ✅ Review team member access
3. ✅ Understand your dashboard
4. ✅ Learn key workflows

Daily Tasks:

• Process transactions
• Assign tasks to team
• Monitor team performance
• Resolve customer issues

Weekly Tasks:

• Review weekly performance
• Plan upcoming week
• Report to manager

For Users

First Day:

1. ✅ Complete system training
2. ✅ Learn your assigned tasks
3. ✅ Practice with supervisor
4. ✅ Ask questions

Daily Tasks:

• Complete assigned work
• Update ticket status
• Process customer transactions
• Record information accurately

---

Getting Help

In-System Help

Tooltips:

• Hover over field labels for explanations
• Context-sensitive help icons
• Built-in guidance

Navigation:

• Clear menu structure
• Breadcrumb navigation
• Back buttons where appropriate

Documentation

This Documentation Set:

• Executive Overview - High-level system overview
• System Overview - Technical foundation
• User Roles - Complete access control guide
• Workflows - Step-by-step processes
• Module Documentation: Detailed guides for each feature

Quick Links:

• Dashboard Guide
• Inventory Management
• Sales Management
• Service Management
• All Modules

Support Channels

Email Support:

• General: support@gabnet360.com
• Technical: admin@gabnet360.com
• Management: management@gabnet360.com

Phone Support:

• Hours: [Business Hours]
• Number: [Support Number]

Emergency Support:

• 24/7 Critical Issues: [Emergency Number]

Training Resources

Available Training:

• Live training sessions (schedule with manager)
• Video tutorials (coming soon)
• User manual (this documentation)
• One-on-one coaching

Request Training:

• Contact your supervisor
• Email: training@gabnet360.com

---

Next Steps

Week 1: Explore & Learn

Goals:

• ✅ Log in successfully
• ✅ Navigate main modules
• ✅ Understand your dashboard
• ✅ Complete assigned training
• ✅ Ask questions freely

Actions:

• Explore each module you have access to
• Try searching for products, customers
• Review reports relevant to your role
• Practice with test data if available

Week 2: Start Using

Goals:

• ✅ Process real transactions
• ✅ Use the system for daily tasks
• ✅ Begin building good habits
• ✅ Support team members

Actions:

• Transition from old system (if applicable)
• Process sales, update inventory
• Create service tickets
• Run reports

Month 1: Optimize

Goals:

• ✅ Identify efficiency gains
• ✅ Share best practices with team
• ✅ Suggest improvements
• ✅ Achieve proficiency

Actions:

• Analyze your workflows
• Identify time savings
• Leverage advanced features
• Mentor newer users

Ongoing: Excellence

Continuous Improvement:

• Stay updated on new features
• Attend refresher training
• Share feedback for improvements
• Become a system champion

---

Quick Reference

Common Questions

Q: I forgot my password. What do I do? A: Click "Forgot Password" on login page. Follow email instructions to reset.

Q: I can't see a module I need. Why? A: Your role may not have access. Contact your supervisor or admin.

Q: The dashboard shows old data. How do I refresh? A: The dashboard auto-refreshes. You can also reload the page (F5).

Q: Can I access Gabnet 365 from my phone? A: Yes! The system is fully responsive and works on all devices.

Q: How do I export a report? A: Navigate to the report, click "Export" button, choose format (Excel/PDF).

Q: Who do I contact for technical issues? A: Email admin@gabnet360.com or contact your IT department.

Keyboard Shortcuts

Navigation:

• Alt + D - Go to Dashboard
• Alt + I - Inventory module
• Alt + S - Sales module
• Alt + R - Reports module

Actions:

• Ctrl + S - Save (where applicable)
• Esc - Close dialog/cancel
• Enter - Submit form

Search:

• Ctrl + K - Quick search (if implemented)

---

Success Tips

Do's

✅ Check dashboard daily - Stay informed of critical issues
✅ Act on alerts promptly - Prevent small issues from becoming big problems
✅ Keep data accurate - Quality in = quality out
✅ Ask questions - Better to ask than to guess
✅ Share feedback - Help improve the system
✅ Train your team - Knowledge sharing benefits everyone

Don'ts

❌ Don't share passwords - Each user needs their own account
❌ Don't skip training - Proper training saves time later
❌ Don't ignore errors - Report issues immediately
❌ Don't bypass processes - Workflows exist for good reasons
❌ Don't delay data entry - Real-time data requires timely entry

---

Welcome Aboard!

You're now ready to start using Gabnet 365. Remember:

• Explore freely - The system is designed to be intuitive
• Ask questions - Support is always available
• Be patient - Mastery comes with practice
• Provide feedback - Your input helps improve the system

Welcome to more efficient, data-driven business management!

---

Document Information

Version: 1.0
Last Updated: June 4, 2026
Next Review: February 26, 2026
Document Owner: Gabnet Enterprise Training Team
Classification: Internal Use - All Users

---

← Back to Documentation Home